Privacy Policy
Privacy Policy
Last updated: March 15, 2025
Welcome to PhilHealth PSA Online Appointment System. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://philhealth.psaonlineappointment.com.
Information We Collect
We collect personal information you voluntarily provide when using our services, including but not limited to your full name, date of birth, contact number, email address, PhilHealth ID number, and appointment details. We may also collect non-personal information such as browser type, IP address, and pages visited for analytics and system improvement.
How We Use Your Information
- To process and manage your online appointment requests
- To communicate appointment confirmations, reminders, and service updates
- To improve our website functionality and user experience
- To comply with applicable laws and regulatory requirements, including those set by the Philippine Health Insurance Corporation (PhilHealth) and the Data Privacy Act of 2012 (Republic Act No. 10173)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only with authorized PhilHealth personnel, accredited service providers, and government agencies as required by law or to fulfill your appointment request. All sharing is governed by strict confidentiality agreements and data protection standards.
Data Security
We implement appropriate technical and organizational measures—including encryption, secure servers, and access controls—to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under the Data Privacy Act, you have the right to access, correct, object to processing, restrict processing, and request deletion of your personal data, subject to legal and operational limitations. To exercise these rights, please contact us at support@philhealth.psaonlineappointment.com or via our Contact Us page.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last updated” date. Continued use of our site after such changes constitutes acceptance of the revised terms.
Additional Resources
For more information about our practices, please review our Terms & Conditions, Disclaimer, and About Us pages. You may also reach our support team at support@philhealth.psaonlineappointment.com.